Court monitoring set to improve justice delivery

RoLEI PWAN Program Manager Valkamiya Ahmadu flanked by the representative of Kano Chief Judge

The accountability of judicial officers has remained a challenge in the delivery of justice in Nigeria. While other arms of public safety and security, such as the police and the prisons service have received scrutiny from civil society, very little has hitherto been done to watch what happens within the

Social Media as Active Advocacy Tool for Customer Loyalty Improvement

In an earlier article titled “5 Ways to Improve Customer Loyalty with Social Media” we examined the pivotal role of social media in the encouragement and maintenance of customer loyalty.  We also explored the necessity of adequately listening to customers, as well as, how to use carefully outlined engagement plan