Social Media as Active Advocacy Tool for Customer Loyalty Improvement

In an earlier article titled “5 Ways to Improve Customer Loyalty with Social Media” we examined the pivotal role of social media in the encouragement and maintenance of customer loyalty.  We also explored the necessity of adequately listening to customers, as well as, how to use carefully outlined engagement plan

5 Ways to Improve Customer Loyalty with Social Media (Part 1))

5 Ways to Improve Customer Loyalty with Social Media (Part 1)   Do you want to keep more of your customers? Looking for ways to nurture customer relationships with social media? Social media can play a pivotal role in building more meaningful connections with customers, so they stay with you longer. In this article, you’ll discover

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